Order tracking

How can I track my order?

As soon as your order is shipped, you can track your package in real time, specifically:

• by clicking on the "view my order" link in the confirmation email.
• by logging into your BLONDY BERRY customer account in your My Account / My Orders section.

I haven't received my shipping confirmation email. What should I do?

Please check your spam or junk mail folder. If you still haven't received the email, please contact us at help@blondyberry.com with your order number: we'll assist you promptly.

My tracking link isn't working. What should I do?

There may sometimes be a slight delay in the link being activated by the carrier. If the problem persists for more than 24 hours, please contact our customer service: we will help you obtain the necessary information.

What should I do if my package is damaged or incomplete?

If your package arrives damaged or if an item is missing, please contact us within 48 hours of receipt with a photo of the package at help@blondyberry.com . We will quickly find a solution.